Privacy

Grainwork, Inc. (“Grainwork,” “we,” “us,” or “our”) is building modern cabinet design and manufacturing software for production shops. Grainwork is currently in development, and our website is used to share information, collect waitlist signups, communicate with interested shops, and prepare for future product access.

This Privacy Policy explains what we collect, how we use it, and the choices you have.

Information we collect

We may collect information you choose to provide, including:

• name

• email address

• phone number

• company or shop name

• role or job title

• location

• comments, replies, questions, or messages you send us

• waitlist, beta, demo, or early-access interest

If you later use the Grainwork product, we may collect additional account, company, project, usage, billing, and support information. We will update this Privacy Policy as the product becomes available and our data practices become more complete.

How we use your information

We use the information we collect to:

• manage the Grainwork waitlist

• send product updates and launch-related communication

• respond to questions or requests

• evaluate beta or early-access fit

• improve our website, messaging, and product direction

• protect the security and integrity of our systems

• comply with legal, tax, accounting, and operational obligations

We do not sell personal information.

Email communication

If you join the waitlist or contact us, we may send you email updates about Grainwork, including product progress, beta availability, launch timing, founder updates, and related information.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.

SMS/text message communication

If you provide your phone number and consent to receive text messages from Grainwork, we may send SMS messages related to Grainwork updates, waitlist status, beta access, demo scheduling, product announcements, or direct responses to your inquiries.

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP. After you reply STOP, we may send a confirmation message and then stop sending SMS messages to that number unless you opt in again.

For help, reply HELP or contact us at info@grainwork.io.

Providing a phone number is not required to join the waitlist unless a specific form clearly states otherwise. Consent to receive SMS messages is not a condition of purchase.

Mobile information and SMS consent

We do not sell, rent, or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their marketing or promotional purposes.

We may share limited information with service providers who help us operate our messaging, website, email, customer communication, analytics, security, hosting, or business systems. These providers may only use the information to provide services to Grainwork.

Cookies and analytics

Our website may use cookies, analytics tools, pixels, log files, or similar technologies to understand site traffic, improve the website, measure interest in Grainwork, and protect the site from abuse.

You can control cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Service providers

We may use trusted service providers for things like:

• website hosting

• email delivery

• SMS/text messaging

• analytics

• customer communication

• forms and waitlist management

• payment processing, when applicable

• security and infrastructure

These providers may process information on our behalf, but they are not allowed to use it for their own marketing purposes.

Legal and safety disclosures

We may disclose information if we believe it is reasonably necessary to:

• comply with law or legal process

• protect Grainwork, our users, or others

• investigate abuse, fraud, security incidents, or technical issues

• enforce our terms or agreements

• complete a business transaction such as a merger, acquisition, financing, or asset sale

Data retention

We keep personal information as long as reasonably needed for the purposes described in this Privacy Policy, unless a longer retention period is required or allowed by law.

For example, we may keep waitlist information while Grainwork is in development so we can contact interested shops about beta access, launch updates, or product availability.

Your choices

You may contact us to request that we update, correct, or delete information you have provided. We may need to keep certain information where required for legal, security, accounting, or legitimate business reasons.

You can unsubscribe from marketing emails using the unsubscribe link in those emails.

You can opt out of SMS messages by replying STOP.

Children’s privacy

Grainwork is intended for businesses and professional users. It is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to this Privacy Policy

We may update this Privacy Policy as Grainwork develops, as our website changes, or as legal requirements change. The updated version will be posted on this page with a new “Last updated” date.

Contact

Questions about this Privacy Policy can be sent to:

Grainwork, Inc.
Email: info@grainwork.io